Help center / Work orders + approvals
How board spending approvals work
Your community sets one rule in Settings: a dollar threshold, and what spending above it requires (the chair's sign-off, a number of board votes, or record-only with no gate).
The flow
When a work order's estimated cost crosses the threshold, approval requests go to the board by email: the details, the photos, one link. The link opens a page showing everything; the board member presses Approve or Decline, optionally with a comment. When enough votes land, the work order advances by itself and everyone is notified.
The safety details
- Opening the link never counts as a vote. Email scanners click links; they cannot approve spending.
- One member, one vote per work order, no matter how many times a link is pressed.
- Every vote is recorded permanently on the work order: who, when, what comment.
When it stalls
Approvals waiting more than 48 hours show up in the admins' daily nudge email, and any admin can resend the request from the work order page.
Did this answer it? If not, email us; a human replies, usually same day.
This is the how-to. If you want the why, board approvals has its own page explaining what it does and what it replaces.