Features / Community email
Community email that lands in inboxes, not spam folders.
Write the announcement, pick the audience, press send after a preview. Delivery is tracked per person, unsubscribes are honored instantly and automatically, and every announcement archives to your community news page.
Audiences that already exist
Everyone, owners only, the board, or any tag you have created (social committee, pool volunteers, one street). Audiences come from your directory, so there is no second list to keep in sync and no export-import dance before every send. Suppressed and unsubscribed addresses are shown before you send, not discovered after.
The unglamorous email plumbing, done right
Authenticated sending from your community's own address, the one-click unsubscribe header modern inboxes require, a suppression list that updates itself, and a send ledger that guarantees a hiccup can never double-send to the same person. This is the plumbing that keeps community mail out of spam, and nobody on your board has to know it exists.
An archive that answers questions for you
Every announcement can publish to your community's news page. New residents catch up on their own. The neighbor who deletes everything can still find the pool schedule. And the answer to "when did we announce that?" becomes a link instead of a debate.
You will know if it landed
Every sent announcement shows who it reached and who has opened it, name by name, and the sent log keeps a filterable record of every email the system has ever sent for your community: invoices, approvals, updates, all of it. When a board member asks "did that actually go out?", the answer is a page, not a shrug.
Questions boards ask about community email
Can residents unsubscribe from everything?
From announcements, yes, with one click, honored immediately. Updates about their own maintenance requests continue, because they asked for those.
Who can send to the whole community?
Only admins, only from the portal, only after a preview screen. The AI can draft a blast but can never send one; a human always presses the button.
Do we need our own email service or domain setup?
No. Every community sends from its own neighborPOP address with authentication configured correctly from day one.
How accurate is open tracking?
It undercounts on purpose, never overcounts: some mail apps hide images, so a shown open is real and the true number is usually a little higher. We say so right on the page.
How to actually do it
Step-by-step guides in the help centre, open to everyone, no account needed.
See it with your community's name on it
30 days free, no credit card, and we do the setup with you.
Start your 30 days See the live demoNo card to start. Or talk to a person first.
Keep looking around
My home
Residents sign in with a code, no password and nothing to install, and see what they owe, what they booked, and where every request they made stands.
Big repairs ahead
See which roofs, fences and paving come due and what they cost at your own prices, and how much to put away each month, per home, so the reserve never runs dry.
Rentals and owners
Mark a home as rented and the dues go to the owner while neighborhood email goes to whoever lives there. An owner can be a person, an LLC or a trust.