Help center / Community email
Why neighborPOP email reaches inboxes
Since 2024, major inbox providers require things hobby setups fail: authenticated sending (SPF and DKIM aligned on the sending domain), a one-click unsubscribe header, and low complaint rates. Fail them and community email quietly stops arriving.
What we handle for you
- Every community sends from its own address on infrastructure with authentication configured correctly, permanently.
- Every announcement carries the one-click unsubscribe header, and unsubscribes are honored instantly and automatically.
- Bounced and complaining addresses are suppressed on their own, which protects the whole community's reputation.
- A send ledger guarantees that a network hiccup can never deliver the same announcement to the same person twice.
None of this needs anything from you. It is listed here so you know it exists when someone asks why your announcements arrive and their old BCC list did not.
Did this answer it? If not, email us; a human replies, usually same day.