Features / Work orders
Work orders that run themselves from first report to final invoice.
A resident reports a roof leak on Tuesday. By Friday the board has approved it, the roofer has photos of the fix, the cost is in this year's roof budget, and the homeowner got an update at every step. Nobody chased anybody.
One record from report to receipt
Every request becomes a numbered work order with its own history: who reported it, which home it belongs to, every status change, every note, every photo, every dollar. Residents see the parts meant for them; the board sees everything. When someone asks "whatever happened with the gutter on Danesfeld?", the answer is one search away instead of three inboxes deep.
Vendors get one link, not another login
Your roofer will never download an app. Assign a vendor to a job and they get a single secure link: the job details, the photos, a place to add their own, and a Mark complete button. No account, no password, nothing to teach. You can revoke a link any time.
The budget fills itself in
Set planned amounts per category (roofs, gutters, drainage, whatever fits your community) at the start of the fiscal year. Every cost you record on a work order lands in the right category automatically. At the annual meeting you open one page: planned versus spent, computed from real work, not reconstructed from a shoebox of invoices.
Questions boards ask about work orders
Can residents see every work order?
No. Residents see their own requests and the updates you choose to share. Internal notes, costs, and board discussion stay with the board.
Can we track work we do ourselves, without a vendor?
Yes. Vendors are optional on a work order. Plenty of communities record self-performed fixes just to keep the history and the costs in one place.
What happens to our history if we leave?
It exports and it stays yours. Work orders, costs, and photos go with you, and we delete what remains.
Does it work for townhome communities where the HOA maintains roofs?
That is exactly the community it was built in: a townhome HOA responsible for roofs, gutters, downspouts, and exterior leaks.
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AI email triage
Give your HOA an email address that reads its own inbox. Forward any resident complaint or management company email; AI drafts the work order and a human approves it..
Board approvals
Set a dollar threshold and how many votes big spending needs. Board members approve from their inbox, votes are counted automatically, and nothing stalls..
Community email
Write once, reach every household.