neighborPOP

Notes from the maintenance chair.

Practical writing about running a small HOA: maintenance, money, email, and the software glue. By people who chair committees, not just build software for them.

Every post, newest first

October 6, 2026 · 5 min read

HOA minutes: write down what was decided, not what was said

A copy-and-paste HOA board meeting minutes template that follows the agenda, a filled-in example, what to leave out, and how to approve and keep them.

October 6, 2026 · 7 min read

Twelve HOA software options, priced for a board like ours

What 12 HOA software products cost a self-managed board at 50 and 150 homes, what homeowners pay to pay online, and who each one is built for.

October 6, 2026 · 10 min read

Two numbers that tell a board whether its reserves are enough

How much an HOA should have in reserves: the two numbers that answer it, a worked example, where the 10% rule comes from, and what state laws require.

October 5, 2026 · 9 min read

Georgia's new HOA law, and the older ones still in force

Georgia's Property Owners' Bill of Rights takes effect January 1, 2027. What it asks of HOA boards, the older laws still in force, and what to do now.

October 5, 2026 · 6 min read

The reserve study, explained for a volunteer board

What an HOA reserve study is, the three kinds, what one costs a small community, how percent funded works, and what to do with a study once you have it.

August 21, 2026 · 8 min read

What the Georgia POAA changes about your records

Georgia's Property Owners Association Act is opt-in, and most boards do not know which side they are on. What it changes about the paperwork you keep.

August 21, 2026 · 6 min read

An HOA board meeting agenda that actually ends on time

A copy-and-paste HOA board meeting agenda in the order that keeps volunteers awake, the four items boards forget, and an agenda for the annual meeting.

August 21, 2026 · 7 min read

How long HOA components actually last

Service lives for the things an HOA maintains: roofs, paving, paint, fences, gutters. What the ranges are, and why your own records beat every table.

August 18, 2026 · 6 min read

The board handoff: what actually has to survive you

Every annual meeting loses a piece of the association. The seven things a departing board should hand over, in the order that hurts most when they go missing.

August 14, 2026 · 5 min read

Leaving Wild Apricot: an honest guide for HOA boards

Wild Apricot is built for clubs and nonprofits, not HOAs. What to export before you cancel, what you will and will not miss, and what to move to.

August 11, 2026 · 6 min read

Two kinds of HOA software: which one do you need?

HOA software splits into books-first and operations-first. A ten-minute exercise tells you which your board needs, before you sit through a single demo.

August 6, 2026 · 5 min read

What an AI-first HOA platform actually does

AI in HOA software is usually a chatbot bolted onto a portal. What AI-first means when it is designed in from the start, and the lines it must never cross.

July 28, 2026 · 4 min read

A board approval workflow that survives busy volunteers

How small HOA boards can approve maintenance spending quickly, keep a clean record, and stop losing decisions inside reply-all threads.

July 23, 2026 · 6 min read

Before you let anyone collect your HOA dues online

Four questions before a platform touches your assessments: where the money lands, who pays the fee, what happens to old balances, can you still take a check.

July 17, 2026 · 5 min read

How to send HOA email people actually read

Deliverability rules, unsubscribe law, and plain-language habits for HOA announcements, from a board that sends real ones.

July 9, 2026 · 6 min read

Repair or replace? How our townhome HOA decides on roofs

For HOA boards responsible for roofs: when a repair is money well spent, when it is money after bad, and the one spreadsheet that settles the argument.

June 30, 2026 · 6 min read

The software stack a self-managed HOA actually needs

Most self-managed HOAs run three tools that do not talk to each other: a work-order app, a form builder, a membership platform. What that costs, and the fix.

June 11, 2026 · 6 min read

The first violation notice, written so it works

Most first notices are written in a voice that guarantees a fight. What belongs in one, what never does, and why you log the ones that resolve in a weekend.

May 19, 2026 · 6 min read

The maintenance calendar every small HOA needs

Volunteer boards run on reaction. The short list of recurring work a small HOA should keep on a calendar, and the two rules that keep a schedule alive.