neighborPOP

Help center / Work orders + approvals

Handing something to a board member

Every work order, change request, violation, and vendor bill has a card that asks "Who's got this?". Pick a name, press the button, and that person now has it.

What happens next

They get one email with a link that opens the item and signs them in, with no password to remember. The item appears under Yours at the top of their dashboard, and it comes off the board's shared list, so nobody else has to wonder whether they should be handling it. Their name shows on the row in the list, so the whole board can see how the work is spread.

Who is in the list

Your admins, your board members, and anyone carrying a tag in the Directory. That is how committees get in: tag someone "landscape committee" in the Directory and they become someone you can hand landscape work to, whether or not they are on the board.

Handing it back or handing it on

Pick a different name to hand it over, or pick "Nobody yet" to put it back with the board. Handing it back sends no email. Pressing the button again on the same person sends nothing either; a second email only goes out when the person actually changes.

Nothing happens on its own

Nothing is ever assigned automatically, and no email is sent until a person presses the button. Every hand-off is written into the item's own history with who did it and when.

Did this answer it? If not, email us; a human replies, usually same day.

More in Work orders + approvals

Requesting and approving exterior changesDrafting the board packetHow board spending approvals workWorking with vendors (no accounts required)The AI inbox: review, confirm, undo