Your community's email address

Every community gets one address, shown in Settings (it looks like yourcommunity@neighborpop.com). It works in both directions and needs zero setup on your side.

Inbound: the AI inbox

Anything sent or forwarded to the address is archived, read by the AI, and staged in your admin inbox as a drafted record: a maintenance request, a directory update, a vendor message. Forward the messy thread exactly as it is; the AI finds the real sender inside it. Give the address to your management company and put it on your community website.

Outbound: announcements and updates

Community email sends from this same address with authentication set up correctly from day one, which is what keeps it out of spam folders. Replies to any announcement land back in your AI inbox, so nothing disappears into a personal mailbox.