When homes pay different dues

Plenty of neighborhoods are not uniform. If yours has more than one kind of home that pays different dues, or that the association maintains differently, set up a home type for each one. If every home pays the same, skip this entirely; nothing changes.

Setting them up

On the Dues page, find the Home types card. Add a type (Townhome, Single family, Cluster home, whatever your covenants call them), give it a dues amount, and write one plain sentence about what the association covers for that kind of home. Something like: "The association maintains the roof, gutters, and downspouts."

Tagging the homes

Open a home from the Directory and pick its type. The Dues page shows a running count of how many homes are on each type and how many still have none. Homes with no type set simply pay the community amount, which is what every home did before you started.

The sentence is the point

What you wrote about coverage appears on every work order filed against that kind of home, right beside the address. So when someone reports a roof leak at a single family home in a community where the association does not maintain those roofs, whoever opens the work order reads that before calling a roofer. Nothing is decided automatically; a person still makes the call, but they make it knowing.

One home that is different

A home's own page also has its own dues amount, for the genuine exception: a settlement, a grandfathered rate, or 0 to exempt it entirely. That amount beats the home's type, and the type beats the community amount.

If you change a price after generating

An invoice's amount is locked the moment it is generated, so changing a type's price afterwards does not move invoices already made. When drafts are out of step, the Dues page offers to update them to the current amounts. It only ever touches drafts. Anything already emailed to a resident stays exactly as they saw it.