Setting up online dues collection

Dues, then Set up payouts. A board member walks through Stripe's secure setup with the association's legal details and bank account; it takes about ten minutes and only happens once. Money always settles directly to the association's own bank. neighborPOP never holds community funds.

Policy, then invoices

Set the amount per home, how often (yearly through monthly), and the due day. Any home can carry its own amount or be exempt on its page in the Directory; common areas are never invoiced. Generate creates a draft invoice for every home, and nothing emails until you review the list and press send. Generating twice can never double-bill.

Who pays the processing fee

The resident, shown plainly before they choose: bank transfer runs about a dollar, card about three percent. The fee goes to the payment network, not the HOA and not neighborPOP, and the association nets the full dues amount either way.

Checks, late fees, autopay

When a check arrives, record it in two clicks on the invoice row (check, cash, or waived) and the ledger updates like any online payment. If your covenants include a late fee, set the amount in the dues policy; once the due date plus grace days passes, one button applies it to every overdue invoice, exactly once, and the pay page shows it as its own labeled line. Homes on autopay are charged automatically when you send the period's invoices, and the send summary tells you how many were covered that way.

The treasurer's view

The dues page shows collected, awaiting, and drafts for the period, with every home's status and an autopay badge where it applies. The unpaid list is always current; the AI can draft a kind reminder that you review and send. Download any period as CSV for your bookkeeper or QuickBooks.