Help center / For residents
Asking neighbors to confirm they have read something
Boards often need to show that the covenants, the rules or a notice actually reached people. On Documents, any document residents can see has a link that says Ask neighbors to confirm. Press it and that document starts asking.
What the neighbor sees
At the top of their Documents page, above everything else: the document, and one wide button that says I have read this. Nothing else changes for them. There is no pop-up in the way, no card on their home page, and nothing blocking them from reporting a leaking roof.
That is deliberate. A neighbor who opens the portal to report a problem should be able to report the problem. If you want to chase the people who have not confirmed, that is your decision to make, not the software's.
What the board sees
Next to the document, a plain count: 18 of 41 have confirmed. The total is everyone in your directory with an email address.
Pressing it twice changes nothing
Somebody who is not sure it worked and presses again is recorded once, not twice. That is the most common thing an unsure person does with a button, so it had to be safe.
Board-only documents cannot ask
If nobody outside the board can see a document, asking would produce a count that could only ever be wrong. Those documents show no link at all.
Turning it off
The same link becomes Stop asking. Confirmations already recorded are kept, so switching it back on later does not make people confirm twice.
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