Features / Dues collection
Dues that collect themselves, settled straight to your bank.
Set the amount once. Every home gets one clear invoice with a secure pay link, residents pay by bank transfer or card without creating an account, and the money lands in the association's own bank account. The treasurer opens one page and sees exactly who has paid.
The association nets every dollar
The resident sees two plainly priced buttons: pay by bank transfer for about a dollar in processing, or pay by card for about three percent. Either way the fee is shown before they choose, it goes to the payment network rather than the HOA or us, and the association receives the full dues amount. No fee surprises on anyone's statement and no per-door platform charges, ever.
Your bank, your money, never ours
Each community sets up its own payout account through Stripe, the same payments company behind millions of businesses. Dues settle directly from the resident to the association's bank; neighborPOP never holds or touches the funds. Setup takes a board member about ten minutes, once.
Autopay, checks, and late fees, all first-class
Residents can turn on autopay in one minute: their card or bank account is charged automatically when invoices go out, with a receipt every time and a one-click cancel in every email. Neighbors who mail checks are equally welcome; the treasurer records a check in two clicks and the ledger stays true. If your covenants call for a late fee, set the amount once, and after the grace period a board member applies it with one press. Nothing is ever charged or fee'd by a robot alone.
Chasing, retired
Invoices generate in one click for the whole period and cannot double-bill a home. The unpaid list is always current, and when it is time for a nudge the AI drafts a kind reminder that a person reviews and sends. Your QuickBooks stays for the accounting; the spreadsheet-and-stamps part of collecting is what disappears. Everything exports as CSV for the year-end books.
Questions boards ask about dues collection
Who pays the processing fee?
The resident, shown clearly before they choose a payment method. Bank transfer runs about a dollar; card runs about three percent. The association always nets the full dues amount.
Does neighborPOP hold our money?
Never. Payments settle directly to the association's own bank account through Stripe. We never have custody of community funds.
What about homes with different dues, or exempt homes?
Any home can carry its own amount or be marked exempt. Common areas are never invoiced.
Can residents pay without creating an account?
Yes. The invoice email carries a secure link; they tap it, choose bank or card, and pay on Stripe's secure page. No login, no app.
Can residents pay by check?
Always. The treasurer records a check or cash payment in two clicks, and the ledger and export reflect it like any online payment.
Is autopay optional?
Entirely. Residents opt in themselves, see the amount and schedule before agreeing, and every autopay email carries a one-click cancel.
Is this included in the flat rate?
Founding communities get dues collection included at their locked rate. It is rolling out to standard-rate communities now; the flat monthly price never becomes per-door.
See it with your community's name on it
60 days free, no credit card, and we do the setup with you.
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