Compare / TownSq
TownSq sells to your management company. We sell to you.
Most boards meet TownSq because their management company already bought it. That is not a criticism, it is the design: the product is built for a company running many communities, and a self-managed board is a smaller case inside it. If you self-manage, that difference shows up in what you pay for and what you have to ask permission for.
The short version
This comparison is built from what TownSq publishes, not from a trial account, and it stays on packaging and pricing rather than opinions about how their product feels to use. The short version: they price by community size and unbundle several things we include, most notably architectural review, which is a paid add-on there and a core feature here. They also do several things we do not do at all, including bookkeeping, resale disclosures, and print-and-mail.
When you should pick TownSq
Written by us, on our own site, because a comparison that never concedes anything is an advertisement.
- A management company runs your community and already uses TownSq. Fighting that is rarely worth it, and their board tools work.
- You want outsourced bookkeeping and accounting as a service rather than software you run yourself.
- You need resale disclosure packages handled end to end, which is a real recurring job we do not touch.
- You want billing and delinquency notices physically printed and mailed for you.
- You need formal digital voting for elections. They sell it per event; we deliberately ship advisory polls and surveys only.
- Your community is well over 300 homes, where a product built for portfolio scale is a more natural fit than one built for volunteer boards.
Side by side
| neighborPOP | TownSq | |
|---|---|---|
| Who the product is built for | Self-managed volunteer boards, exclusively | Management companies, community managers, accounting specialists, boards, and residents |
| Published price | $79 flat, any size | $90 Pro or $145 Advanced up to 300 units, more above that |
| Architectural review | Included: photo submissions, board votes by email, decision letters, precedent trail | Published as a paid add-on at $20 per month per community |
| Voting | Advisory polls and surveys, included | Digital voting published at $250 per event |
| Work orders | Full lifecycle with vendors, costs, approvals, and photos | Not featured on their published materials for self-managed boards |
| Bookkeeping | Not offered. Budget vs actual and clean exports to your bookkeeper | Offered as an outsourced service |
| Resale disclosures | Not offered | Handled end to end |
| Print and mail | Print buttons; you post it | Billing and delinquency notices printed and mailed |
| AI | Reads inbound email into draft work orders, drafts notices and the board packet, sends nothing by itself | Reply suggestions and request interception to cut inbox volume |
| Resident accounts | None needed. Report, pay, or book from a link | Resident app and accounts |
| Buying it yourself | Sign up, no demo required | Plans are published, larger portfolios go through a quote |
Checked August 2026. Green marks the stronger side of each row, in both directions.
The add-on question is the whole question
Architectural review is not a nice-to-have for a community with covenants. It is the thing that generates the most email, the most hard feelings, and the most "what did we decide last time" archaeology of anything a board does. When it is priced as an add-on, some boards will not buy it, and those boards go back to running approvals out of a personal inbox. We include it because a covenant-controlled community that cannot answer a paint-color request in under a month has a real problem, and pricing that separately means the boards who most need it are the ones most likely to skip it.
What self-managed actually changes
A product built for management companies optimises for the manager: one login across many communities, portfolio reporting, and workflows that assume somebody is paid to sit in the tool every day. A product built for self-managed boards has to assume the opposite. Nobody here is paid, nobody logs in daily, the treasurer is a retired engineer who volunteered, and the person who set it up will rotate off in two years. That single assumption changes almost every screen: it is why our design bar is that a 78-year-old resident seeing any page cold knows what to do, and why residents never have to create an account to report a problem.
How we checked this
Everything above comes from TownSq's own published pricing and marketing pages as of August 2026, using their monthly rather than annual rates. We have not run a TownSq trial, so this page deliberately makes no claims about how their software feels to use, only about how it is packaged and priced. If any of it is out of date or we have read their packaging wrong, tell us and we will correct it.
Questions boards ask
Our management company uses TownSq. Can we use neighborPOP too?
You can, and a few boards do run their maintenance and community email with us while the manager keeps their system. Be honest with yourself about whether your board will maintain two places. It usually makes sense only when the board is doing the maintenance work itself.
We are leaving our management company. What moves?
Bring the member roster as a CSV, the budget as a spreadsheet, and the most recent management statement as a PDF. Our import reads all three, checks its reading against the totals printed on your own documents, and shows you what changes before saving anything.
Do you have a resident app?
No, and it is deliberate. Residents get links that work in whatever email or browser they already use, with nothing to install and no password to forget. Asking a whole neighborhood to install an app is where most resident adoption dies.
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